In 1925, Maria Royce was in the hospital, pregnant with her second son Charles. And she could not sleep.
Each night the housekeeping staff would arrive to clean the hospital and drag their mop buckets across the floor, creating an incessant scraping sound throughout the building. And when her husband Frederick came to visit her, Maria was quick to bring this irritation to his attention.
So Great Grandpa Royce brought one of those buckets home and added wheels to the base. The simple invention cut down on the “noisiness of cleaning” and simultaneously made the arduous task of floor maintenance easier for housekeepers everywhere. He chose stainless steel for its durability and cleanliness standards, and began traveling from hospital to hospital to sell his invention.
The story goes that Frederick visited hospitals across the country to hand deliver his creation directly to their environmental service departments with a month long ultimatum: love the wringer and buy it, or give it back. The wringers stuck where they landed and requests came in from all over the country for more.
Eventually, a warehouse in Grand Rapids, Michigan was purchased to accommodate the growing demand. It was transformed into a small factory (and for a few years also doubled as the Royce family home) where the Royce Rolls Ringer product lines truly began to take shape, branching into stainless steel toilet paper dispensers, which you can find at any of your national parks, and housekeeping carts, which you can find in hundreds of hospitals nation-wide.
Now in our fourth generation, we continue to step into new areas within the environmental service field, embracing new cleaning standards by creating a line of microfiber carts, tubs, and squeeze bins; as well as carts and buckets with heat resistant wheels for “cleanrooms”.
While we are always embracing new developments in healthcare and beyond, we also recognize how stainless steel truly has lasted the test of time. What we find in stainless steel are the values we stand on as a business:
It is durable. We take great pride in our products and we use the same high quality type 304 stainless steel and thicknesses as we always have. Stainless steel lasts in the places we sell to. Some of our customers have had their carts for over 25 years. We value that consistency and strive for long lasting solutions for our employees and our customers.
It is clean. Stainless steel is cleaner than other materials used in housekeeping because its surface remains smooth, which means it is easier to clean. Because stainless steel doesn’t scratch or nick, bacteria has no place to hide. This speaks to our own priority for cleanliness, as it is the main priority for our customers. Clean = Healthy.
Click here for a recent study on 11/28/17 that talks about the cleanliness of stainless steel in hospital environments.
It is recyclable. Almost 100% of stainless steel is recyclable, which means this long lasting and clean material is also keeping our world a little cleaner. We too believe in being future oriented, respecting individuals and environments in hopes they’ll be better than how we left them.
At Royce Rolls, we are committed to providing excellent customer service, which means meeting our customers’ needs with flexibility and an extensive knowledge of our product line with the added passion that only comes from working the family business. Our website presents our most current line of products, but do not hesitate to request a more customized option: How can we help?
We welcome any questions, comments, or requests via phone or email!
Call (Toll-Free): 800-253-9638 – Email:
16 Riverview Terrace N.E.
Grand Rapids, MI 49505
GPS tracking is most consistent using 129 Knapp N.E., Grand Rapids, MI 49505